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1. What are Auburn’s water rates?

The Auburn Water Department’s rates are set by City Council and approved by the IURC. You can download a copy of the 2019 water rates (PDF).

2. What are the procedures if you’re filling a swimming pool on your property?

Residents may use a garden hose and run the water usage through their house meter.

Prior to filling the pool, you must contact Auburn Municipal Utilities at 260-925-0365 to have a meter reader sent to the property to read the meter. (This will be done again when the pool has been filled[LT1].)

Above ground pool? You must submit proof that the water was not drained into the sewer to avoid being charged. Only one sewer abatement per calendar year will be granted.

3. What is the sprinkler credit?

The credit recognizes that small individually-metered residential customers (including only single family or duplexes) typically have a single service with a single meter for measuring water use. The City of Auburn gives a sprinkler credit since the water used for lawn sprinkling does not get discharged to the sewage system. The summer (June, July and August) sewer bill is computed based on water consumption readings from the nonsprinkling season (average of the previous January, February and March). This adjustment is applicable to all single-family dwelling residential units on individual meters whether they are conventional site-built housing or manufactured housing.

4. What do I do if I need a sewer or water inspection?

Your first step it to contact Auburn’s Building, Planning and Development Department and apply for a permit. Then, once approved and your contractor is ready to tap for water, you call the Auburn Water Department. (Generally, contractors will manage this process.)